2026 Kia Niro for Sale in Cherry Hill, NJ
2026 Kia Niro FWD
KFA Low APR Finance (2026 Kia Niro FWD)
Expires 08/03/2026
48 monthly payments of $21.65 for each $1,000 borrowed.
Additional Vehicle Information
- Features
- Specs
- Packages
Features
Features
- Safety
- Technology
- Mechanical
- Exterior
- Comfort
- Interior
Safety
Safety
| Pedestrian safety sound generation | |
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Driver attention alert system | |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection, intersection/junction turn |
| Lane keeping assist | |
| Check rear seat reminder | |
| Vehicle exit safety system | |
| Automatic emergency braking | front pedestrian, front, intersection/junction turn |
| Traffic sign recognition | adaptive speed limiting |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Impact sensor | door unlock |
| Camera system | rearview |
| Parking sensors | rear |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front |
| Knee airbags | driver |
| Front airbags | dual |
| Side curtain airbags | front, rear |
Security
| Anti-theft system | alarm, vehicle immobilizer |
| Power door locks | auto-locking |
Mirrors
| Side mirror adjustments | power, manual folding |
| Side mirrors | heated |
Technology
Audio System
| Radio | voice operated, touch screen display, AM/FM |
| Auxiliary audio input | Bluetooth, USB, iPod/iPhone |
| Antenna type | diversity, mast |
| Total speakers | 6 |
| Radio data system | |
| Speed sensitive volume control | |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Satellite communications | voice guided directions |
| Smart device app function | vehicle location, maintenance status, lock operation, horn/light operation, engine start/cabin preconditioning, maintenance scheduling, phone as a key |
| Driver assistance app | roadside assistance |
| Smart device app compatibility | Kia Access |
| Wireless data link | Bluetooth |
| Navigation system | hard drive, touch screen display, voice operated |
| Hands-free phone call integration | voice operated |
In Car Entertainment
| Connected in-car apps | Google POIs, Google search |
| Infotainment screen size | 10.25 in. |
| Smartphone integration | wireless Apple CarPlay, wireless Android Auto |
| Infotainment | Kia Connect |
Instrumentation
| Instrument cluster screen size | 4.3 in. |
| Warnings and reminders | low oil pressure, low oil level, low fuel level, low washer fluid, maintenance due |
| Clock | |
| Compass | |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Mechanical
Drivetrain
| Drive mode selector | |
| Axle ratio | 4.44 |
Engine
| Auto start/stop | |
| Electric motor battery type | lithium polymer |
| Electric Motor Torque | 125 |
| Electric Motor HP | 44 |
| EV battery capacity | 1.3 kWh |
| Hybrid Gas Engine HP@RPM | 5700 |
| Electric Motor Power Output (Kilowatts) | 32 |
| Hybrid Gas Engine HP | 105 |
| Hybrid Gas Engine Torque | 106 |
| Hybrid gas Engine Torque@RPM | 4000 |
Brakes
| Rear brake type | disc |
| Rear brake diameter | 14.0 |
| Front brake type | ventilated disc |
| Regenerative braking system | |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Front brake diameter | 15.0 |
| Power brakes | |
| Electronic parking brake | auto off |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | independent |
| Front struts | MacPherson |
| Rear suspension type | multi-link |
| Rear spring type | coil |
| Front stabilizer bar | |
| Rear stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Rear shock type | twin-tube gas |
| Front shock type | gas |
Stability and Traction
| Stability control | |
| Traction control | |
| Hill holder control |
Hybrid
| Starter type | motor/generator |
Exterior
Lights
| Daytime running lights | LED |
| Taillights | LED |
| Headlights | auto high beam dimmer, auto delay off, auto on/off, halogen |
Tires and Rims
| Wheels | aluminum alloy |
| Tire type | all season |
| Tire Pressure Monitoring System | |
| Spare tire kit | tire sealant, inflator kit |
Windows
| Rear wiper | intermittent, with washer |
| Liftgate window | fixed |
| Window defogger | rear |
| Front wipers | variable intermittent, rain sensing |
| Power windows | safety reverse |
| Rear privacy glass | |
| Solar-tinted glass | front, rear |
| Laminated glass | acoustic windshield |
Exterior Features
| Rear trunk/liftgate | liftgate |
| Front bumper color | body-color |
| Mirror color | body-color |
| Door handle color | body-color |
| Rear spoiler | roofline |
| Grille color | chrome surround, black |
| Skid plate(s) | front |
| Rear bumper color | body-color |
| Body side moldings | black |
| Fender lip moldings | black |
| Rear spoiler color | black |
| Window trim | chrome |
| Rocker panel color | black |
Roof
| Roof rails | black |
Comfort
Convenience Features
| Wireless charging station | front |
| Adaptive stop and go cruise control | semi-automatic |
| Autonomous lane guidance | lane centering |
| Power outlet(s) | USB front, USB-C front, USB rear, 12V front |
| Power steering | electric, |
| Cupholders | front, rear |
| Steering wheel | tilt and telescopic |
| Adaptive cruise control | |
| One-touch windows | 1 |
| Reading lights | front |
| Cargo area light | |
| Multi-function remote | panic alarm, proximity entry system |
| Power windows | lockout button |
| Courtesy lights | door |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, paddle shifter, voice control |
| Rearview mirror | manual day/night |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | rear, front |
| Remote engine start/cabin preconditioning | |
| Center console | front console with armrest and storage |
| Footwell lights | color-adjustable |
| Storage | in floor, front seatback, dual level cargo area, cargo tie-down anchors and hooks, door pockets, accessory hook |
| Ambient lighting | color-adjustable |
Air Conditioning
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear vents | second row |
| Humidity/dewpoint sensors | |
| Air filtration |
Comfort Features
| Shift knob trim | leather |
| Steering wheel trim | leather |
| Armrests | rear folding, rear center with cupholders |
| Interior accents | chrome |
| Floor material | carpet |
| Door sill trim | scuff plate |
Interior
Seats
| Upholstery accents | leather-trimmed |
| Driver seat power adjustments | height, 10, lumbar, reclining |
| Passenger seat manual adjustments | height, 6, reclining |
| Passenger seat | heated |
| Driver seat | heated |
| Rear headrests | 3, adjustable |
| Rear seat folding | split |
| Front headrests | 2, adjustable |
| Front seat type | bucket |
| Upholstery | cloth |
| Rear seat type | 60-40 split bench |
Seatbelts
| Seatbelt pretensioners | front, rear |
| Seatbelt force limiters | front |
| Emergency locking retractors | rear, front |
| Seatbelt warning sensor | front |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Steering
| Steering ratio | 13.73 |
| Turns lock-to-lock | 2.6 |
Specs
Specs
Drive Type
| Drive Type | FWD |
Seating
| Standard Seating | 5 |
| Max Seating | 5 |
| Head Room (front) | 40.5 in |
| Head Room (rear) | 39.6 in |
| Hip Room (front) | 53.3 in |
| Hip Room (rear) | 53 in |
| Shoulder Room (front) | 56.3 in |
| Shoulder Room (rear) | 55.4 in |
| Leg Room (front) | 41.5 in |
| Leg Room (rear) | 39.8 in |
| Seating Rows | 2 |
Measurements of Size & Shape
| Length | 174 in |
| Width | 71.8 in |
| Width (without mirrors) | 71.8 in |
| Height | 60.8 in |
| Wheelbase | 107.1 in |
| Ground Clearance | 6.3 in |
| Angle of Approach | 15.2 degrees |
| Angle of Departure | 27.4 degrees |
| Track Width (front) | 62.4 in |
| Track Width (rear) | 62.8 in |
| Break-over Angle | 14.7 degrees |
Measurements of Weight
| Gross Vehicle Weight Rating | 4211 lbs |
| Gross Vehicle Weight Range | 4001-5000 lbs |
| Curb Weight | 3071 lbs |
Truck Specifications
| Max Payload | 1140 lbs |
Interior Dimensions
| Cargo Volume | 22.8 cu ft |
| Interior Volume | 127.9 cu ft |
| Passenger Volume | 105.1 cu ft |
| Cargo Volume (rear seats down) | 63.7 cu ft |
Performance Specifications
| Aerodynamic Drag | 0.29 Cd |
| Turning Circle | 34.8 ft |
Fuel Tanks
| Fuel Capacity | 11.1 Gallons |
Wheels and Tires
| Front Tire Type | P205/60R16 |
| Front Wheel Diameter | 16.0 x 6.5 in |
| Rear Tire Type | P205/60R16 |
| Rear Wheel Diameter | 16.0 x 6.5 in |
Packages
1 Packages Available
Includes tilt/slide power sunroof with sunshade, power liftgate, and harmon/kardon premium audio system w/surround sound, 7 speakers, and 1 subwoofer.
Green Score
EPA Green Score
(
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
8
1
8
|
Crash-Test Ratings
2026 KIA NIRO SUV HEV FWD
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Dealership Information
Current Inventory
- MSRP
- $32,765
- Doc Fee
- +$599
-
Factory RebateKFA Bonus Cash Exp: 08/03/2026$1500#506 Not all customers may qualify for this offer. Customer must finance through KFA.
- - $1,500
- Final Price
- $31,864
-
Special IncentivesMilitary Specialty Incentive Program Exp: 08/03/2026$500#072026 To be eligible for this program, Customers must be members in Active Duty, honorably discharged from, retired from, or on disability with the United States Armed Forces (including Reservists). Additionally, the spouse of those individuals is also eligible for this program. The eligible customer must be able to provide one of the following: A current Earnings Statement. A copy of honorable discharge papers. A bank statement indicating a pension or disability earnings from the United States Armed Forces or an official document indicating future pension eligibility. This includes those that have national status from another country and are serving in the United States military. In order for a spouse to be eligible, they must provide one of the above listed pieces of documentation.
- - $500
- Conditional Final Price
- $31,364
-
See Important Disclosure HerePrice(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. Offer valid on cash sales with no trade-in. IN ADDITION, TO QUALIFY FOR INTERNET PRICING AN APPOINTMENT MUST BE SCHEDULED AND KEPT WITH OUR INTERNET CENTER AND A PRINTED COPY OF THE PUBLISHED PRICE MUST BE PRESENTED IN PERSON TO A SALES REPRESENTATIVE. INTERNET PRICING CANNOT BE USED IN CONJUNCTION WITH ANY OTHER PRICING OR ADVERTISEMENT.
Description
Aurora Black Pearl 2026 Kia Niro EX FWD 6-Speed Dual Clutch 1.6L 4-Cylinder DGI DOHCRecent Arrival! 53/54 City/Highway MPG| Mileage | 77 |
| Trim | EX |
| Stock # | 376129 |
| VIN | KNDCR3LE5T5376129 |
| Exterior Color | |
| Interior Color | |
| Drivetrain | FWD |
Disclaimer
Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. Offer valid on cash sales with no trade-in. IN ADDITION, TO QUALIFY FOR INTERNET PRICING AN APPOINTMENT MUST BE SCHEDULED AND KEPT WITH OUR INTERNET CENTER AND A PRINTED COPY OF THE PUBLISHED PRICE MUST BE PRESENTED IN PERSON TO A SALES REPRESENTATIVE. INTERNET PRICING CANNOT BE USED IN CONJUNCTION WITH ANY OTHER PRICING OR ADVERTISEMENT.
Testimonials
“ Devin was amazing! I was in and out in no time. He didn’t try to give me high car payments and offer me unnecessary things I did not need. He allowed me to take control, tell him what I wanted, what I could afford and what I needed. This is my 2nd Kia and iam excited. I highly recommend. Stop in and ask for Devin. ”
“ My experience was amazing. Huge shoutout to Jim my salesperson, he listened to my needs and wants and worked with me to get the price that i needed. This vehicle is everything I could have asked for. Jim made sure he put me in the right vehicle, went over everything I would need to know about it and made my experience the best! I had an unusual situation, Jim and his sales manager Marlin both were very understanding and patient! I appreciate that beyond words and would highly recommend going to see them for your next car purchase❣️ ”
“ Good Service! Carolina and Antonio help me with the purchase of my car. Very Friendly people. ”
“ Very nice service Carolina Lorenzo y Antonio best people if you need help buying a car. ”
“ Rich Evans was a pleasure to deal with. Would recommend him to anyone who goes to Kia in Cherry Hill! ”
“ Rich Evans was my sales rep. Had an awesome experience with him! ”
“ No one wants to go to dealerships. However, Kia of Cherry Hill changed that for me. Worked with Rich Evans and I couldn’t be happier. ”
“ Huge shoutout to Richard Klein for helping us get into a Kia Carnival! He made sure the process was as fast as possible for us. He really listened to what we wanted and made sure made sure we felt heard and valued. Was a pleasure doing business with him and the team. ”
“ Ahmir Kellum-Morgan offered great service and good insight on the car and we closed a deal!! ”
“ Miranda was an excellent sales person who went above and beyond to meet my needs. ”
“ Kia of Cherry helped me to get my daughter her very first vehicle. Thank you all so much. MIRANDA IS SIMPLY THE BEST!!!!!!!!!!! ”
“ Great experience with Aubrey. Thanks for everything. ”
“ Devin M Keith is the man! 10/10 experience, the nicest, most helpful, and very experienced salesman!! ”
“ (Translated by Google) Thank you, Carolina Lorenzo, for your help. The best customer service, very kind. I recommend her 100%. (Original) Gracias Carolina Lorenzo por tu ayuda La mejor en servicio al cliente, muy amable La recomiendo 100% ”
“ My boy “Devin Keith” hooked me up, very professional and positive. I highly recommend . ”
“ Tim was great! ”
“ Devin is the man, he worked with me and got me the car of my liking. I was in a rough situation financially and I was very pleased with the car I walked out with due to Devins great work. ”
“ I recently purchased my vehicle from Kia, and I couldn’t be happier with the experience. Rich Evans was outstanding from start to finish. He was friendly, knowledgeable, and never made me feel pressured. Rich took the time to answer all of my questions, explained every step of the process, and made sure I found the right vehicle for my needs and budget ”
“ Great experience replacing our old with a new car ”
“ We came to the dealership optimistically looking for a vehicle but unsure we would drive one away tonight. Rich made it all possible. He’s friendly and kind. He’s not pushy, he’s not rude and he explained everything perfectly. Everyone worked quickly and like a well oiled machine. The best part….we’re taking the car home tonight! ”
“ The service team over at Kia of Cherry Hill is great! They're friendly, fast, and thorough. I love that I can wait there while I get my oil changed and general maintenance done. They always go over pricing first, so there are no surprises. And being able to book online is a huge plus. It's so convenient to bring my car there. ”
“ Aubrey was great from start to finish. She makes the whole buying and looking for vehicles so easy and fun all at the same time . Aubrey got us in and out with purchasing a vehicle. 👍🏾👍🏾 ”
“ Aubrey is excellent took great care of me.👍 ”
“ Came to look at the carnival and had the best experience with Devin Keith! Made the whole experience easy and actually fun! What an awesome experience! ”
“ I had an amazing experience purchasing my car, and I can’t recommend Richard enough! He was incredibly kind, friendly, and patient throughout the entire process. Buying a car can be overwhelming, but Richard took the time to explain everything clearly and made sure I understood every step without ever making me feel rushed or pressured. He answered all of my questions, was honest and professional, and made the whole experience smooth and enjoyable. If you’re looking for someone who genuinely cares about helping you find the right car, definitely ask for Richard. Thank you again for making my car-buying experience such a positive one! ”
“ We worked with Tim to lease our 2026 Kia Seltos EX, and he was fantastic from start to finish. We always felt like he had our best interests in mind and was focused on helping us find the right vehicle for our needs and lifestyle—not just making a sale. He was genuine, knowledgeable, patient, and never made us feel pressured throughout the process. We truly appreciated how easy and enjoyable he made the experience. We’ll definitely be working with Tim again the next time we’re car shopping, and we highly recommend him to anyone looking for a trustworthy salesperson. ”
“ Had a great experience in Cherry Hill Kia. Met with Devon Keith who did a fantastic job, he closing to deal with us in about 10 mins. Great customer service, no issues, No haggling got right down to the bottom line and made the deal. I would recommend coming here to get the deal done..! However the finance portions was terrible we waited over 2 hours to get the deal finalized because of staffing issues. This change my perspective. There needs to be a better system in place to be more efficient ”
“ Huge shout out to Miranda P for helping us into our 2027 Kia Telluride S. We originally went to another dealer who wasn’t explaining things when we asked very specific questions and had concerns on certain things, and when it came to pricing, they didn’t really want to work with us, instead they would give us numbers for cars we never mentioned or even seen, so after 45 mins of asking for our keys we left. Few days later, we went to Kia of Cherry Hill and the experience was way better from the start. We were greeted immediately, asked what we were looking for, paired us up with Miranda and it was golden from then on. Aside from being able to communicate with her like we’ve known her before we even stepped foot in there, her transparency is what stuck out to me the most. When asked what features another trim had (we were sorta considering) compared to the trim we were already interested in, she was very honest and did not try to hype the other car up just to get a sale. I love that it was not pushy and very salesy. It was moreso, how can we serve you to get you into the car you want. We were able to drive off that day and it was just in time for our family vacation that came up a few days later. Would definitely recommend this dealer and if I decide to get rid of my other vehicle, Cheery hill will definitely see me again ”
“ Great experience with Amir and the cree at KIA Cherry Hill. Very kind and helpful and I purchased my new vehicle. ”
“ Rich is a very nice salesman he explained everything about the car and was very helpful through the whole sale’s process ”
“ I had a great experience with Jay best service and friendless service I have ever had at a dealership great store for first time buyers. ”
Andrew is one of the lead Stafford’s that does the sign
“ Andrew is one of the lead Stafford’s that does the sign in for your automobile and ensure that whatever your needs are with your car that they are checked does a good job and communicating with eye contact and always with a friendly smile he keeps you informed on where your car is at at any point with the mechanic and and also ensure that if I leave a tip for the mechanic that they come and say thank you to me and I do it because I’m glad that I get great treatment. I’ve never had to take my car back for a follow up from a service that was provided. I trust them highly and I am glad that I decided in my retirement to buy kia and Email Starting tto always use the dealer. ”
Very Professional honest regarding pricing in regards to
“ Very Professional honest regarding pricing in regards to parts needed for my car loved it 😀 ”
“ Thank you carolina for your help You’re amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ”
“ Ask for Richard! He is patient, informed, and worked with us across multiple visits. Thank you, Richard! ”
“ If you’re looking for a solid, educated & relatable sales team who can help you with your first or next car, check them out! Miranda was very knowledgeable of the product and made the initial anxiousness with car buying disappear. I was impressed with how professional, honest and compassionate she was during the entire process and I can’t thank her enough for being a huge help. ”
“ (Translated by Google) Thank you so much, Carolina Lorenzo! The best experience! I highly recommend her. I didn't have credit and she helped me with my first financed car. (Original) Muchas gracias Carolina Lorenzo La mejor experience La recominendo No tenía crédito y me ayudo con mi primer carro financiado ”
“ Thank you for your help, excellent customer service, very friendly and everything super fast Carolina Lorenzo the best ”
Courteous, knowledgeable, informative while I miss Angel,
“ Courteous, knowledgeable, informative while I miss Angel, I loved Andrew. Appreciate the coffee and donuts. ”
From the time I walked in all the staff were extremely
“ From the time I walked in all the staff were extremely friendly but this young lady even though pregnant named Miranda took her time with me even stayed past her time till she put me in the perfect suv..she's amazing..rocks ”
“ Miranda was amazing to work with! She was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. She helped me find the perfect Kia, and I couldn’t be happier. Highly recommend asking for Miranda! ”
“ I had a great time when I bought my Kia from Miranda! She made the whole process a breeze and walked me through every step of the way. Everyone should buy their cars from her! ”
“ Timothy was great to work with and Nate the finance guy…. I’d give them 5 stars all day long, but the whole process of takes way too long, only reason I am giving 4 stars instead of 5, I was there 3 days and 8 hours combined: ”
“ Please don't go here to service your kia. I almost lost my car because they forgot put coolant back in the system after the 60,000 mile service 12/2026 as well as the spark plugs and I informed them of my transmission shifting jerking out of first gear and was brushed off. Took my car to EHT Kia and got everything fixed and replaced. ”
“ Wasted hours and hours of my time after expressly explaining that I did not want to make a trip far out to the dealership unless the deal was exactly as listed. Once I got there had me wait around for 45 minutes and then once I did receive help the entire process took me north of 2 hours just for them to come back and exclaim that there was absolutely NOTHING they can do. No extra money down , no nothing just closed the door. Well guess what story doesn’t end there! Looks at the same listing NOT EVEN 2 days later and the car is newly listed at 7 grand more!!! So my theory is they priced the vehicle, had a second guess about the deal and then relisted it for 7 grand more. Unbelievable waste of time money and effort for dishonest people. Only person who seemed interested in our business was the receptionist so I guess I won’t give negative stars because of that. ”
“ I wish I could give them 0 stars. What an incredibly frustrating experience ! My husband went there a week ago to discuss trading in our current vehicle and either lease a new one or purchase a preowned. We meet all the qualifications for the online advertised $399 a month Kia carnival. Well apparently with all the fine print and extras it’s nearly triple that- so ok, he explained it’s not in our price range then. He was very upfront about the monthly payments we can afford. The dealership, the same salesperson Carolina, reached out a few days later saying they got something in that I quote ‘was definitely in our price range’ and to come down to discuss. My husband tried to confirm, as he didn’t want to waste another 3 hours driving and sitting to be told we still can’t afford the vehicle, and was told ‘they have to run the numbers’ but it should work. Ok they had all of our info already from the previous visit and he once again confirmed what we can afford. So he goes down with little expectations and low and behold it’s still almost triple the amount we said we can afford. So the problem here isn’t that the payments are so high- that’s a whole different issue. The problem is THEY contacted US to come back and wasted our time once again. I don’t even have words for how ignorant that is. You have all of the financial information and KNOW we cant afford the payments, yet still go out of the way to waste everyone’s time and energy. I know how dealerships work. They get you in the door and try to get you to spend more- but when you’ve already been in the door and walked away because you get get blood from a stone , then that’s a problem to string people along again. Do better. ”
I had a very disappointing experience at Kia of Cherry
“ I had a very disappointing experience at Kia of Cherry Hill during what should have been a routine maintenance visit. I want to acknowledge that my service advisor, Andrew, was friendly and courteous throughout the appointment. Unfortunately, nearly every other aspect of the experience fell well below expectations. First, I was told there was a complimentary shuttle, but it was never available. I waited in the showroom for over an hour hoping to take the shuttle to grab lunch, yet no one provided any updates about its status or an estimated wait time. Better communication alone would have made a significant difference. Second, I needed to speak with a sales manager about a discrepancy between my vehicle's registration month and the lease termination month. Despite asking multiple employees—and even submitting my request in writing to the customer service representative—I had to wait over an hour before anyone from sales spoke with me. When they finally did, the interaction was dismissive and unhelpful. Rather than inviting me into an office or even offering a place to sit, the conversation took place while standing in a narrow hallway, which conveyed little interest in addressing my concerns or providing meaningful customer service. Finally, I was surprised to learn that routine tire rotations are not covered, despite being recommended annually in Kia's maintenance schedule. For a dealership servicing leased vehicles, I would expect routine maintenance recommendations from the manufacturer to be supported more comprehensively, or at the very least explained clearly in advance. Overall, this visit reflected poor communication, long and unnecessary wait times, and a disappointing lack of customer service from the sales team. While I appreciated Andrew's professionalism, it was not enough to offset an otherwise frustrating experience. I hope Kia of Cherry Hill takes these concerns seriously and improves both its communication and its commitment to customer care. ”
I bought my car for an oil change and a recall.
“ I bought my car for an oil change and a recall. After I picked up my car every time I would try to drive it would start jerking. I thought the car was just cold. So I called and told them that this has never happened before and that it did not happen until they did the oil change. I asked them could they somehow have gotten water in my oil. When I took my car back they wanted to charge and said well if we find it’s our fault we won’t charge you. My husband was a Master tech for many years and I knew that they would Never tell the truth of it being their fault. They would make up something like a sensor or something and then charge me a bunch of money to get it fixed. I will NEVER EVER bring my car back to Cherry Hill Kia. Now I have to drive far to get another oil change so that this doesn’t mess up my engine ”

Close 


“ Our experience at Kia of Cherry Hill was exceptional on many fronts. Rich Evans did an excellent job showing us our options and made sure not to sell us too hard when it was clear that something wasn't exactly what we wanted. If he hadn't been so friendly and easy-going and given us the space we needed to consider our options, we might have left. When we finally settled on the model we wanted, the manager did an excellent job walking us through the purchasing process. While the paperwork was abundant--this dealership could improve the process by moving to a signing process that involves more electronic paperwork--the manager kept things efficiently moving and engaged us in enjoyable conversation along the way. He also did a great job engaging our 5-year-old son, who by the time we were signing was understandably restless. The highlight of the experience was somewhat out of left field, but it speaks to how well they treat their customers. I traded in my older car toward our purchase. Because I wasn't expecting to make a car purchase that day, I hadn't cleaned it out prior to arrival to the dealership and had to quickly remove things from it. I accidentally left an important sentimental item in it and was prepared to take the loss, but I called the next day to see if I could retrieve the item. They assured me they would try to retrieve it, even coordinating with a third party to do so, since the car had already left the lot for repair and detailing. I was able to retrieve my valuable item in excellent shape a few days later. They certainly did not have to help me in this case, since technically I forfeited my right to the contents of the car once I sold it to the dealership, but they clearly care about their customers and make it a priority to help me out. If you're in the market for a Kia, I recommend buying it at Kia of Cherry Hill. ”